Refunds and Selling or Transferring Wristbands
Wristbands will become nonrefundable as of a request date of May 15. If you are a member of a group, we suggest that you first notify your group contact if requesting a refund. The contact may have someone on a waiting list and can coordinate the transfer of your wristband. A $25 processing fee per applicant is deducted for refunds. Your refund will be mailed to you in the form of a check, even if you made payment by credit card.
RAGBRAI is not in the business of reselling credentials because of the assignment of ID numbers that coincide with the application and waiver/release of liability that you signed. The five rider credentials with an ID number are the wristband, the bike band, the baggage tag, the bike license plate and the redeemable patch certificate. The transfer or sale of ride credentials is a private transaction, and RAGBRAI is not responsible for misunderstandings between the two parties, misplaced credentials, or the failure to transfer the credentials into the new owner’s name.
A transfer or resale of credentials will only be valid if it is officially transferred by the RAGBRAI office to the new owner before the event begins. To transfer a wristband, the new owner must complete an online transfer form, found on RAGBRAI.com, and an electronic waiver of liability. This procedure not only transfers the wristband, but also the liability associated with it. If we do not receive a completed online transfer form and an electronically signed waiver of liability, the wristband and the liability will remain in the original purchaser’s name. The transfer period will begin on June 15th and will close on July 18th. Call RAGBRAI at 1-800-I RIDE IA (474-3342) if you have questions about this procedure.