(73 replies, 41 voices)
Started 3 years, 3 months ago by Kelly PusterLatest reply from Patrick Doranski 3 years, 3 months ago
When should I start to worry that I don’t have a packet for my group yet? I have a wristband number.
I’ve been emailing TJ and here’s his quote from July 8- “They mailed a few thousand Friday and the last batch should go out on Tuesday (or close to that)”. I told him several members in my group leave on vacation early Friday morning July 13, but it doesn’t seem to matter.
GREAT IDEA KENH! A cell phone pict of the original “Congrats” letter should do the trick to replace the missing wrist bands. Going to have my team follow your suggestion!
I was getting concerned until I saw this thread. As for me… No email yet, and I’m on the road Saturday morning traveling from California. Worst case if we miss, I guess my wife can receive the package in California and overnight it right back to me somewhere Iowa…
I think if you have your wrist band number and stop at the Ragbrai tent they will give you a new one.
We had a lost one one year and they gave us a new one.
Also waiting – and also concerned that it seems like added stress when you have people coming in from all over the country to join you on the ride. I was hoping to send the packets out to everyone in our group in June, so that we wouldn’t have too much stress in Onawa. Yikes!
It’s Monday night and I am also waiting and starting to get stressed out that I have not received my packet with my bike, wristband,and plate. Everyday I have been waiting for the mail to arrive but honestly should I have to? I registered and paid months before the deadline so why am I waiting 11-12 days prior to Ragbrai for my Packet of Materials to arrive? I understand Ragbrai is a huge event but if I have done my part in a timely fashion is there really any excuse for this delay?
Monday night, July 9, and our group of 8 hasn’t gotten e-mail or wristband/jerseys. Fingers crossed.
Tuesday morning, July 10 and our group has received no email or package. We are trying to sell a wristband or two but hard to ship out to the buyers something you don’t have in possession.
Story is the same here. No email or packet yet.
I feel like Tom Petty. The waiting is the hardest part.
July 10 and I got an e-mail for my group shipping this morning. Hope the jerseys come in the same packets. Good luck all.
I just got this update from Andrea Parrott.
If your packet isn’t on its way to you now it will be very soon! Our last shipment will go out today. Once it’s shipped you will receive an email with a tracking number from our shipping software, Stamps.com. We have been working weekends and through the Fourth to make sure everything gets out on time. Thanks for your patience and hope you and your team have a great time on the ride!
Merchandise and Media Manager, RAGBRAI
PART OF THE USA TODAY NETWORK
RAGBRAI XLVI July 22-28, 2018
ONAWA | DENISON | JEFFERSON | AMES | NEWTON | SIGOURNEY | IOWA CITY | DAVENPORT
RAGBRAI has been a Des Moines Register tradition since 1973
We still have not gotten our packets or an email. I have called and left a message as well as sent an email….and not heard anything.
I have emailed twice and have received zero response from any at email@example.com. They were certainly eager enough to take my money. At least a status update would be polite. Anyone official listening?
Still waiting for group packets – July 10th – 9:45 AM
I emailed and got the following resopnse:
“Our last shipment will go out this week, likely Tuesday. Once your group’s packet is shipped you will receive an email with a tracking number from our shipping software, Stamps.com, if you registered online. Check your spam filter to see if you already received this email.
They have been working weekends and through the Fourth to make sure everything gets out on time. Thanks for your patience and hope you and your team have a great time on the ride!”
Completely failed to address my specific questions about contingency plans for receiving the wrong packet or not getting it in time.
And I still do not have an email from Stamps.com.
Viewing 15 replies - 31 through 45 (of 73 total)
The forum ‘RAGBRAI XLVI – 2018’ is closed to new topics and replies.