RAGBRAI LI July 20 -27, 2024

Premium Souvenir Pack Delivery

Has anyone received their premium souvenir pack yet? I thought it said it would be delivered within five weeks after the ride, we are at week six now.

27 Replies

Lisa Cleveringa, September 15, 2023 at 11:46 pm

We haven’t received ours yet either. Looking to make some noise and find out an ETA.

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Mike Murphy, September 17, 2023 at 9:49 pm

7 weeks since the end of the ride, no delivery……..

I don’t like it when organizations over promise and under deliver………….

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Mike Murphy, September 25, 2023 at 9:29 am

8 weeks……no delivery, no information…..

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Mike Murphy, October 2, 2023 at 10:32 am

9 weeks……..nothing but silence. Maybe it will be a Christmas present for me.

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AMaliar, October 8, 2023 at 1:27 pm

A month from now we can register for RAGBRAI 51.

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Mike Murphy, October 8, 2023 at 6:38 pm

Good new, I got an email notiification that a label has been made for my shipment. It hasn’t been processed yet but it’s a step in the right direction. So it looks like it won’t be a Christmas present but maybe a birthday present…….Oct. 24th is my birthday.

Also I will miss the forum, I got a lot of information from it over the years and enjoyed lively exchanges at times….lol

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AMaliar, October 11, 2023 at 7:42 pm

Going on nearly three months since RAGBRAI ended. That’s pretty bad if you ask me. It would definitely discourage me from buying any merchandise that will ship down the road.

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IRideATerry2017, October 16, 2023 at 12:13 pm

Nancy Pilney has not received her package either. Got a notice it was labeled but not sent out for shipping yet. Now can’t even find the notice that it was labeled. Hey what is the deal RAGBRAI.com??? Not even a contact # on the website.

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IRideATerry2017, October 16, 2023 at 12:23 pm

I am going to Des Moines tomorrow, might just have to make a detour to find the RAGBRAI office and find out what the heck is the problem….. let you know if I get some info.
Nancy

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jbloom, November 2, 2023 at 1:59 pm

Anybody else get all of their souvenir package? I got home from a trip and found a tube was delivered with the poster. But I thought the regular package also included a DVD of the ‘Shift’ video as well as a pin of some type. I’ve never received those items. The packing list also refers to a ‘coffee table’ book but that’s only part of the premium package which I don’t believe I ordered. I was surprised when they shipped my tags and jersey separately so I’m guessing they are doing the same thing with these(???).

Does anybody know what became of these? Did others already get them and mine are lost?

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Mike Murphy, November 4, 2023 at 8:40 pm

jbloom…..When I got my poster it had a slip of paper with it that said, Lapel Pin, October 2023, Shift Documentary, October 2023 and Coffee Table Book, Late 2023.

I haven’t gotten anything other than the poster. I hate to say it but it is another example of the new managment over promising and under delivering. Not a good long term business model.

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Kate Perkins, November 8, 2023 at 8:48 am

Erica Determann was just on Just Go Bike podcast and talked about delivery improvements for 2024 souvenir packs. No one in the room acknowledged the atrocious delivery for 2023 souvenir packs. I am still waiting on the pin & the documentary which I was promised in October. November 8th is very late October!

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jbloom, November 13, 2023 at 12:59 pm

So now we are into mid-Nov. Still haven’t gotten anything other than the poster. Mike Murphy… Yes I had the same packing slip etc… I can’t put into words how poorly the staff responsible for delivery of gear and souvenirs has performed. As I recall, I got my “L” jersey package just a week before I left for Iowa. At this rate they will need to be processing orders for “LI” ride before they finish the work for “L”. Improvement for 2024… HA!, it can’t get any worse.

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Mary, November 14, 2023 at 6:27 pm

I have not received my stuff either….

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jbloom, November 17, 2023 at 11:20 am

Well, I just got an email last night saying a shipping # has been prepped and assigned for me. My “assumption” is that this should be the rest( or maybe just next part … ) of my souvenir package. I like how they never include any info that says what is being shipped. Have to wait a few days to see if the tracking actually number works. When my jersey came back in July it never showed any updated status until after it was here and sitting on the kitchen table.

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