We are sorry for the delay in getting merchandise to you that you ordered with registration. Most importantly our delay in communicating. That we have control over and will do better. COVID played a large roll in our shipping delays over the past five months. We’ve been unable to access our offices on several occasions. The good news is…[Read more]
This is Anne Lawrie, Marketing Director for RAGBRAI. I am so sorry for the inconvenience. I looked into your refund and it is showing it was sent via mail the first week in May. Can you email me directly at anne@ragbrai.com or send me your email? The check would have been in an envelope labeled Gannett. Easy to overlook. We can get it to…[Read more]