mjepson
- Active 2 years, 7 months ago
mjepson replied to the topic Blaine Dickeson I found your DL/Credit Card/insurance card/and your $42.00 in the forum Lost and Found 2 years, 9 months ago
Hi Michael,
Blaine is a registered rider so I was able to find their contact info in our system. I just send this post to Blaine so hopefully you two can connect soon.
Thanks!
Mariah
RAGBRAI Office Specialist
mjepson replied to the topic 2017 Men's Jersey large – looking to buy in the forum Miscellaneous 3 years, 9 months ago
Tye – if you’d like to purchase a new jersey, you can check back to the RAGBRAI webstore in a week or so. We are still working on inventory from past year’s merch so the 2017 jersey is not listed on the webstore yet, but it will soon. I’m pretty sure we have men’s large left.
mjepson replied to the topic No License Plates? in the forum RAGBRAI XLVI – 2018 3 years, 10 months ago
Hi All! There was a misprint on the packing slip this year. In the past, we included the bike license plate in the registration packet, but found that very few riders actually use the bike license plate. We decided this year to not include the license plate in the registration packet and instead to allow those who want the license plate to pick it…[Read more]
mjepson replied to the topic Registered for 2018 -but difficulty paying online in the forum RAGBRAI XLVI – 2018 4 years, 6 months ago
Jose, our IT department is looking into the group pagination issue. They should have a fix in place soon. Please reach out to info@ragbrai.com if you have any questions. Thank you!
mjepson replied to the topic When do the wristbands get mailed out? in the forum RAGBRAI XLV – 2017 4 years, 11 months ago
Hi Amanda,
We typically say we will begin shipping in mid-June. Our first shipment of participant packets this year will go out this week.. as long as everything continues to goes smooth :)
-Mariah
mjepson replied to the topic You Can Buy Wristbands Online Today (6/1) Only in the forum RAGBRAI XLV – 2017 4 years, 11 months ago
Hi Sean,
The deadline will not be extended; last day to register online is today. Have your friend email me and I can activate their user account. Sometimes certain firewalls will block our activation emails, but it’s a quick fix on our end.
If you miss the online registration deadline, you can register for day passes during the week of RAGBRAI…[Read more]
mjepson replied to the topic You Can Buy Wristbands Online Today (6/1) Only in the forum RAGBRAI XLV – 2017 4 years, 11 months ago
You can actually purchase all 7 day passes online all at once- no need to wait to purchase the 7th or to purchase the 7th wristband under a different name. Online registration will shut down after today. If you have any trouble/questions along the way, reach out to me at info@ragbrai.com
Thanks!
mjepson replied to the topic Camper parking in the forum RAGBRAI XLV – 2017 5 years ago
Hi Cory,
I just looked you up in the registration system and your group has an RV pass which is what you need in order to access the RAGBRAI RV campgrounds. There will be an RV campground for RVs and campers in each of the overnight towns. Feel free to email me at info@ragbrai with any questions and I’ll help you out.
Thanks!
Mariah
mjepson replied to the topic Jersey order in the forum RAGBRAI XLV – 2017 5 years, 1 month ago
Hi Billy,
We begin shipping participant packets in mid-June and will continue to ship into July before the ride. If you ordered the jersey with your registration, the jersey will be shipped with the participant packet. If you’re registered with a group, your participant packet and merchandise will be shipped to the group contact and then the…[Read more]
mjepson replied to the topic How do you add a Jersey onto registration? in the forum RAGBRAI XLV – 2017 5 years, 2 months ago
Hi Blake,
After a registration has been saved, you will not be able to add merchandise on your end. However, I can add a jersey to your registration on my end. Please email me at the info@ragbrai email address- let me know what size you need. Once I add your jersey, you can submit payment.
Thanks!
Mariah
mjepson replied to the topic deleting a group in the forum Miscellaneous 5 years, 4 months ago
Hi Carl,
To delete a group you will go to MY RAGBRAI> My Group> Manage> Delete.
Once your group is deleted, you will be registered as an individual and will be able to join/create a different group if you wish.
Feel free to email me if you have any other questions Mariah@ragbrai.com
Thanks!
mjepson replied to the topic Why is it asking me about a minor??? in the forum RAGBRAI XLV – 2017 5 years, 6 months ago
I have spoken to Rod since this post was made, but wanted to comment in case anybody else runs/is running into this problem.
The registration system allows only one adult to register per user account. After an adult has been registered, the only option left is to register a minor. If you complete the registration process as an adult and go back…[Read more]
